FAQ
Shipping
Do you ship overseas?
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.
How long will it take to get my order?
It depends on where you are. Orders are processed quickly and shipped within 24 hours in most cases. Shipping may take anywhere from 2-6 business days to arrive, depending on your choice of carriers. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.
What shipping carriers do you use?
We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.
Product
Can I return my product?
We always aim to make sure our customers love our products, but if you do need to return an order, we’re happy to help. Most products can be returned within 30 days for a full refund minus shipping. Just email us directly and we’ll take you through the process.
I'm an influencer. Can I get my product personalized?
At NUTRUX™ we have our own in-house labeling system. This allows us to make some fun personalized changes for some affiliates and influencers. Please contact us for more information.
Other
Any question?
You can contact us through our contact page! We will be happy to assist you in any way we can.